guarantee

ɡar(ə)nˈtiː

noun

a formal assurance (typically in writing) that certain conditions will be fulfilled, especially that a product will be repaired or replaced if not of a specified quality.

we offer a 10-year guarantee against rusting

warranty,warrant,contract,covenant,bond,assurance,promise

verb

provide a formal assurance, especially that certain conditions will be fulfilled relating to a product, service, or transaction.

the company guarantees to refund your money